Your request is in. A licensed contractor serving your city will call or text you, usually within a few business hours — faster in summer for no-cooling emergencies.

While you wait

Have this ready when they call: your system's age if you know it, what it's doing (running but warm? not turning on? tripping the breaker?), and whether anyone has worked on it recently. Photos of the thermostat and the outdoor unit's data plate help too.

If it's after 8pm and your house is over 90°F inside, don't wait on a callback. Check our emergency triage steps, then call one of the contractors listed on your city's page directly — several run 24-hour lines.